Privacy policy

Last updated: March 31, 2026

rivalDrop ("we," "us," or "our") operates the website rivaldrop.com and provides competitive intelligence services for sales teams. This Privacy Policy explains how we collect, use, and protect your information.

1. Information we collect

Information you provide:

• Name and email address (when you request a sample brief, subscribe, or contact us)
• Business information (company URL, rivals, role, provided during onboarding)
• Payment information (processed securely by Stripe; we do not store card numbers)

Information collected automatically:

• Anonymous usage analytics via Plausible Analytics (no cookies, no personal data, GDPR-compliant)
• We do not use Google Analytics, Facebook Pixel, or any tracking cookies

2. How we use your information

• To deliver your competitive intelligence briefs
• To send your requested sample brief
• To process payments via Stripe
• To respond to your inquiries via the contact form
• To send service-related emails (brief delivery, onboarding, account updates)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-party services

We use the following third-party services:

• Stripe: payment processing. Stripe's privacy policy
• Resend: transactional email delivery. Resend's privacy policy
• Plausible Analytics: privacy-focused website analytics, no cookies, no personal data. Plausible's data policy
• Cal.com: scheduling, if you book a call. Cal.com's privacy policy

4. Data retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain your email for up to 12 months for re-engagement purposes. You may request deletion at any time by emailing hello@rivaldrop.com.

5. Your rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails (all emails include an unsubscribe link)
• Request a copy of data we hold about you

To exercise these rights, email hello@rivaldrop.com.

6. Security

We use industry-standard security measures to protect your information. Payment data is handled entirely by Stripe and never touches our servers. We use HTTPS encryption for all data in transit.

7. Children's privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. The "Last updated" date at the top reflects the most recent revision.

9. Contact

If you have questions about this Privacy Policy, contact us at:
hello@rivaldrop.com