rivalDrop
fig t · terms

Terms of service

Last updated: July 12, 2026

These Terms govern your use of rivalDrop's website and report services. By placing an order, you agree to these Terms. rivalDrop is a service provided by Groundlayer LLC, a Missouri limited liability company.

1. Services

rivalDrop provides one-time, white-label competitor teardown reports for marketing agencies, consultancies, and other businesses that serve ecommerce clients. Each report covers one client store and up to three competitors. Reports are based on public competitor pages, public ads and search signals, visible offer structure, checkout flow observations, and other publicly available business evidence.

Reports are built from evidence collected from public storefronts at generation time. Before delivery, every report passes an automated quality check that verifies pricing claims against that collected evidence and blocks unsupported traffic, revenue, conversion, demographic, and ad-spend figures. Each report includes an evidence quality section describing what was collected and how complete it is.

2. Orders and billing

  • Orders are placed through a direct Stripe payment link or a rivalDrop invoice. The Agency Pilot is a one-time payment of $149 (USD). There is no subscription, no recurring billing, and nothing to cancel.
  • Each order covers the scope listed at the time of purchase: one client store and up to three competitor URLs.
  • Delivery timelines begin after we receive a complete and valid intake form with the required agency details, client store URL, and competitor URLs.
  • Custom requests outside the standard pilot scope may require a separate quote.

3. Delivery

Reports are delivered as a PDF attached to an email sent from rivalDrop. Standard delivery is three business days after a complete and valid intake form is received. If we anticipate a delay, we notify the purchasing agency by email within one business day of discovering the issue.

4. Revisions and refunds

  • Each report includes one correction pass for factual errors or branding mistakes (agency name, logo placement, client details).
  • Subjective revisions or requests beyond the original scope (new competitor URLs, additional focus areas not in the original intake) are not covered by the one correction pass and require a new order.
  • Because reports are custom research work, completed orders are generally not refundable unless we fail to deliver the agreed report. If we cannot deliver within the stated timeline, we offer a full refund.

5. White-label license

  • The delivered report is white-label: it carries the purchasing agency's name and logo. The report is licensed to the purchasing agency for use in serving its named client, including presenting and delivering it under the agency’s own brand.
  • The purchasing agency may present, deliver, bundle, or resell the completed report to its named client as part of its own services. No attribution to rivalDrop or Groundlayer LLC is required when presenting the report to the named client.
  • The purchasing agency may NOT resell, sublicense, or distribute rivalDrop's report templates, research methodology, automation infrastructure, or report-generation system as a standalone product or service.
  • rivalDrop branding, website content, report templates, and research workflow remain the intellectual property of Groundlayer LLC.

6. Customer responsibilities

  • You must provide accurate public store and competitor URLs.
  • You must not send store admin passwords, private customer data, non-public credentials, or any information that is not already publicly accessible.
  • You are responsible for deciding whether and how to act on the report.
  • You represent that you have the authority to provide your client's store URL and related public information for analysis.

7. Accuracy and disclaimers

  • Reports are based on public information, third-party tools, and automated analysis with human review.
  • Reports do not include ad spend, traffic, revenue, or conversion figures. Our quality check blocks such claims because they cannot be verified from public storefront data.
  • Reports are informational and do not constitute financial, legal, or professional advice.
  • Business decisions based on a report are made at your own discretion and risk.

8. Confidentiality

We treat your order details, intake information, and delivered report as confidential. We do not share your order, selected competitor URLs, or report contents with third parties except as needed to process payments (Stripe), deliver email notifications (Resend), maintain infrastructure (Cloudflare), or comply with law or resolve disputes.

9. Limitation of liability

To the maximum extent permitted by law, rivalDrop's total liability for any claim arising from a report is limited to the amount you paid for that report. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or business opportunities.

10. Governing law

These Terms are governed by the laws of the State of Missouri, United States. Any disputes shall be resolved in the courts located in Kansas City, Missouri.

11. Contact

Questions about these Terms? Email hello@rivaldrop.com.